SHIPPING POLICY

At HyA Performance Wear, we are committed to providing a smooth and reliable shipping experience for every order.

ORDER PROCESSING

Orders are processed after payment has been successfully confirmed.

Processing times may vary depending on product availability, order volume, holidays, and other circumstances.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.

Please note that processing time is separate from shipping and delivery time.

SHIPPING RATES

Shipping rates and available delivery options will be calculated and displayed at checkout based on your order and delivery destination.

Any applicable shipping charges will be shown before you complete your purchase.

DELIVERY TIMES

Estimated delivery times will depend on the shipping method selected, destination, and shipping carrier.

Delivery estimates are not guaranteed and may be affected by circumstances outside of our reasonable control, including carrier delays, severe weather, holidays, customs processing, or other unexpected events.

ORDER TRACKING

When tracking information is available, you will receive an email containing your tracking number after your order has shipped.

Please allow some time for the carrier's tracking system to update after receiving your shipping confirmation.

INCORRECT SHIPPING ADDRESS

Customers are responsible for providing complete and accurate shipping information at checkout.

If you notice an error in your shipping address after placing an order, please contact us as soon as possible at:

support@hyaperformancewear.com

Please include your order number and the correct shipping information.

We cannot guarantee that an address can be changed once an order has been processed or shipped.

LOST, DELAYED, OR MISSING PACKAGES

If your tracking information shows an unexpected delay or you believe your package may be lost, please contact us at support@hyaperformancewear.com with your order number.

We will assist you in reviewing the available tracking information and determining the appropriate next steps.

HyA Performance Wear is not responsible for delays caused by shipping carriers or circumstances outside of our reasonable control, except where otherwise required by applicable law.

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged, defective, or you receive an incorrect item, please contact us as soon as possible at:

support@hyaperformancewear.com

Include your order number, a description of the issue, and photos of the item/package when applicable so we can evaluate the situation.

INTERNATIONAL SHIPPING

International shipping availability, rates, and delivery options will be displayed at checkout when available.

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

Where applicable, these charges may be the responsibility of the customer unless otherwise stated during checkout.

QUESTIONS ABOUT SHIPPING

For questions about shipping or an existing order, please contact:

HyA Performance Wear
Customer Support: support@hyaperformancewear.com

Please include your order number when contacting us regarding an existing purchase.